CHC has developed a multi-tiered
provider communication process which will assure that our clients
consistently receive thorough and effective service. We customize the
process to the specific needs of each client campaign but always maintain a
rigor of the structured methodology.
Client
3
Client
Responsibilities
Press release.
Electronic file.
Printed materials.
Communications
message.
Postage.
Fax.
Fulfillment.
2
Engagement
Timely return of
signed contract and related
documents.
Objective
Obtain completed and executed agreement from agreed upon
number of physician providers.
5
8
Transition
Final report with
summary.
Client feedback.
7
Reporting
Provide weekly
activity report.
Address any "red
flag" issues.
Bi-weekly activity
conference call.
6
Implementation
Dedicated project
team appointed.
Database
maintenance, modification and refinement.
Communicate with
providers via letter, fax,
e-mail, phone
and/or visitation.
Verify agreement
completeness.
Forward completed
agreement to client.
Client/CHC
Contract
Provide complete project parameters based on specified
objectives.
